Our services cater primarily to businesses in the IT/SaaS space, particularly those experiencing sudden growth phases. Though can be adapted to businesses outside of the IT/SaaS space as needed. We specialize in helping small to established enterprises manage increased client volumes and optimize structures for scalability.

Absolutely, we understand the importance of confidentiality, and are willing to sign an NDA (Non-Disclosure Agreement) to safeguard your sensitive information. It's essential to note that while we respect the confidentiality of our clients' data and operations, working in the IT/SaaS industry may involve collaborating with businesses in a similar field. However, rest assured that at no point will your specific client information or proprietary details be shared. Your privacy and confidentiality remain our team’s utmost priority throughout our collaboration and partnership!

By managing legacy accounts, streamlining onboarding for new clients, and creating standardized service levels, we ensure client retention while accommodating sudden influxes of customers. We are also able to advise on sales sequencing improvements to attract and retain larger accounts.

Hiring us means solving client management issues, optimizing sales sequences, selecting ideal CRM systems, and implementing better structures to accommodate business growth. Brittany’s (our founder/owner) expertise ensures smoother operations amid increased volumes.

We customize services based on specific client needs. Additionally, each tier includes a specified number of hours for consultation per month, ensuring ongoing support and adjustments as required.

Once we've finalized your contract, you'll receive a personalized onboarding packet tailored specifically to your project. This comprehensive resource will serve as your go-to guide for project milestones, contact details, invoicing, and more. As we cater to clients worldwide, we'll follow up with a Loom video link detailing the project specifics and next steps in greater depth. During this phase, we'll also seek additional feedback from you to ensure we're aligned in steering the project in the right direction. Keep in mind, effective communication is a two-way street! Your feedback and collaboration play a pivotal role in achieving the best possible outcomes.